Terma perkhidmatan

Terms of Service

Last updated: June 4, 2026

These Terms of Service govern your use of the Solrion store and any purchase made through it. By visiting the store or placing an order, you agree to these Terms.

1. Store use

You agree to use this store only for lawful purposes and not to misuse the website, interfere with its operation, or attempt unauthorized access to any part of the store or related systems.

2. Product information

We try to present product descriptions, images, specifications, and pricing as accurately as reasonably possible. However, some information may change over time, and minor differences in color, packaging, accessories, or presentation may occur. If an important compatibility or usage condition applies, customers should confirm it before purchase.

3. Orders

Submitting an order does not guarantee final acceptance. We may review, limit, cancel, or refuse an order if we detect pricing errors, stock issues, suspected fraud, incomplete customer information, or other operational problems.

4. Prices and payment

All prices shown on the store are listed in MYR unless otherwise stated. Payment methods offered at checkout may change from time to time. An order is processed only after successful payment confirmation or other approved order confirmation flow made available by Solrion.

5. Shipping and delivery

Shipping timing, fees, and serviceability depend on the product, destination, courier, and checkout conditions. Please refer to our Shipping Policy for the latest delivery and shipping terms.

6. Returns and refunds

Returns and refunds are handled according to our Refund Policy. Customers should contact Solrion before sending back any item.

7. Payment methods and support channels

Cash on Delivery (COD) is currently not supported on Solrion checkout. Please complete payment using the payment methods shown at checkout. Customer support availability and response time may vary based on business hours and order volume.

8. Customer responsibility

You are responsible for providing accurate contact, delivery, and order information. Solrion is not responsible for delivery problems, delays, or losses caused by inaccurate customer details, unsupported installation conditions, or misuse after delivery.

9. Intellectual property

All store content, including text, layout, images, logos, branding, and product page material, belongs to Solrion or its licensors unless otherwise stated. You may not copy, republish, or commercially use store content without permission.

10. Disclaimer

The store and its contents are provided on an as-available basis. We do not guarantee that the website will always be uninterrupted, error-free, or fully current at every moment.

11. Limitation of liability

To the extent permitted by law, Solrion will not be liable for indirect, incidental, or consequential losses arising from use of the store, delayed fulfillment, service interruption, or customer misuse of products after delivery.

12. Changes to these terms

We may update these Terms of Service from time to time. The latest version posted on this page applies to future use of the store after the update.

13. Contact information

If you have questions about these Terms of Service, contact Solrion at:

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